RESOLUT REFUND POLICY
- No auto-renewal, ever. Resolut subscriptions do not renew automatically and we store no payment mandate. Your access simply ends at the end of the period you paid for unless you choose to renew. This means you can never be charged for a period you did not actively choose.
- Refund rule. No refunds are given, except where required by law. Where a refund is required by law, it is pro-rated to your unused time, calculated in calendar days: (days elapsed ÷ total days in the period) × amount paid is retained; the remainder is refunded. On a refund, access ends immediately.
- Cancellation without refund. You can cancel with effect at period end at any time; you keep access until then and nothing further is charged (nothing could be, since nothing renews).
- Founding membership. The founding tier is a one-time lifetime purchase. It is covered by the same rule: no refund except where required by law. Where a legal refund applies to the founding tier, pro-rating uses a reference period of 24 months from purchase: (days elapsed ÷ 730) × amount paid is retained and the remainder refunded, so a refund at month 6 returns roughly 75% of the price, and after 24 months the refundable amount is zero. Lifetime access ends on refund.
- EU and UK consumers. At checkout you consent to immediate access and acknowledge losing the 14-day withdrawal right once access begins (see the Terms of Service, Section 10, at /terms-of-service). Mandatory statutory rights, where they cannot be waived, are unaffected.
- How to request. Email support@resolut.site from the address on your account (or with your payment reference) stating the payment concerned. Refunds are returned via the payment provider used for the purchase.